Technical Support

Product Support

PTW is proud to give comprehensive support for all products manufactured and distributed by us. To enable us to do this quickly and efficiently, please

  • note type number, serial number and version number of the product,
  • contact your local PTW sales & service partner.
  • If your local PTW sales & service partner cannot help you, please contact our service hotline.

How to Return Shipments for Repair to PTW


Privacy is important for us.
If you send us patient data for trouble shooting please anonymize the data before you send it.
You can find free software tools to anonymize the data in the internet.

Find your local contact

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